🛡️ held securely

Reserve · Protect · Complete faster

Offered to you by your agent

Your offer's accepted. Now make it impossible to lose.

Until exchange, nothing is binding — and a higher bid can snatch your home away. A protected reservation takes the property off the market, holds it for you, and drives the sale to completion in days, not months.

See how it works

🛡️ held securely 🏦 Counts toward your price 🇬🇧 England & Wales

Reserved PurchaseSecured

Your new home

Held exclusively for you — off the market

🚫GazumpingBlocked

🏦Reservation feeHeld securely

⚡Target completionDays

You're a Proven Buyer

Sellers take verified buyers seriously

Nearly 1 in 3 sales collapse

Across England & Wales, a large share of agreed sales fall through before completion — gazumping, cold feet, chain breaks and survey shocks. A protected reservation is built to stop yours becoming one of them.

The difference

Two ways to buy the same home

An accepted offer feels like the finish line. Without protection, it's only the start of the risk.

⚠️Buying the usual way

✕The seller can still accept a higher offer right up to exchange
✕Weeks of limbo — months to completion is normal
✕You spend on surveys & legals with no certainty it completes
✕A wobble in the chain can collapse everything
✕Nothing marks you out as a serious, verified buyer

Protected

🛡️With PurchaseSecured

✓The property comes off the market — no gazumping
✓An expedited, supported process aims for completion in days
✓Your fee is held securely and counts toward your price
✓A binding reservation agreement protects both sides
✓You become a Proven Buyer sellers trust

Why buyers use it

Everything working in your favour

🛡️

Gazumping protection

Once reserved, the seller can't accept a higher offer. The home is held for you while the sale completes.

⚡

Complete in days, not months

A fully-supported, expedited process pushes your purchase through to completion — no endless waiting.

🏦

Your money held securely

Your reservation fee is held securely until exchange or refund of the fee as per the terms of the agreement. It is paid on top of the purchase price.

📋

Verified upfront

An optional RICS survey & valuation means no nasty surprises later — the No.1 cause of collapsed sales, handled early.

Simple & fast

How it works

Register & confirm

Tell your agent you're in. They confirm the property and your exact reservation fee, then send your secure agreement.

Usually same day

Reserve & protect

Sign and pay the fee — held securely, and paid on top of the price. The property comes off the market. Both sides are bound by the reservation agreement.

A few minutes

Complete, fast

You're kept informed at every milestone while the sale is driven to completion — with an optional survey to verify the property.

Days, not months

🔒

Where your money goes — and how it's protected

The single most important thing to understand before you reserve.

🏦

Held in an secure payment account

Your reservation fee is processed by Stripe and held under contractual control — not spent, not the agent's, not ours to touch — until the completion conditions in your agreement are met.

➕

It counts toward your purchase price

The fee isn't an extra cost. When you complete, it comes off the price you pay for the home — so you're putting money toward the purchase, not losing it.

↩️

Protected if the seller pulls out

The reservation agreement binds the seller too. If they walk away or the agreed conditions aren't met, your fee is returned to you under the terms of the agreement — you're not left out of pocket for their change of heart.

⚖️

Clear, regulated & on the record

Everything is set out in writing, DMCC 2026-compliant, with your own copy of the agreement. No small-print surprises.

Full detail is in your reservation agreement and the buyer terms. Your agent will walk you through it before anything is signed.

Trust Score

⭐ Verified Buyer

Reserving makes you a Proven Buyer

Every protected purchase builds your PurchaseSecured Trust Score — a verified track record that tells sellers and agents you're the real thing.

✓Sellers accept offers from verified buyers faster — you stand out from the crowd

✓Build tiers and unlock benefits every time you transact

✓Your reputation follows you to your next move

See how the Trust Score works →

Illustrative — you build and view your score in your buyer account once you've reserved.

Good questions

The things buyers ask us

Yes. Your reservation fee is processed by Stripe and held in an secure payment account under contractual control. It isn't released until the completion conditions in your agreement are satisfied — it's never spent by the agent or by us in the meantime.

The reservation agreement binds both sides. If the seller withdraws or the agreed conditions aren't met, your fee is returned to you under the terms of the agreement. The whole point is to remove the risk of losing your money to someone else's change of heart.

Yes — it's a proper reservation agreement that commits both you and the seller, which is exactly why the property can come off the market and gazumping is blocked. You'll get your own copy in writing before you sign anything.

You pay a reservation fee, which your agent confirms based on your specific purchase. Crucially it isn't money gone — it's held securely and counts toward your purchase price at completion.

The process is built to be fast — an expedited, fully-supported path that targets completion in days rather than the usual months, with you kept informed at every milestone.

No — it's completely optional and there's no obligation. It's there for serious buyers who want to lock in the home they've found and complete with certainty. Your agent can answer anything before you decide.

Ready to protect your purchase?

Takes a couple of minutes to get started — with your agent. No obligation.

🛡️ held securely· ⚖️ DMCC 2026 compliant· 🇬🇧 England & Wales

PurchaseSecured is a trading name of Transforming Everyday Decisions Ltd (16649859). Your reservation fee is processed by Stripe and held under contractual control until completion conditions are met. This is an optional service; you are under no obligation.