PurchaseSecured
Privacy Notice

How we handle your information

This notice explains why you may have received a letter, what information is involved, and the choices you have — including how to stop receiving letters.

Why you received a letter

You may have received a letter from a local estate agent, sent on their behalf through PurchaseSecured. These letters are prompted when a residential property in an area returns to the open market — information that is publicly visible on property portals such as Rightmove.

The letter is ordinary local advertising mail from an estate agent introducing their services. It is addressed to "the owner" of a property using the property's published address. We do not know your name, and we do not hold information about your personal circumstances.

Who is responsible for your information

The data controller is Transforming Everyday Decisions Limited (registered in England & Wales, company number 16649859), trading as PurchaseSecured. The estate agent on whose behalf a letter was sent is also responsible for their own use of your information.

What information we use

We do not collect or use special category data, financial information, or details about your personal situation.

Our lawful basis

We rely on legitimate interests (UK GDPR Article 6(1)(f)) — the legitimate interest of estate agents in marketing their services to properties that are publicly on the market, and our legitimate interest in operating this service. We have weighed this against your rights, which is why the letters use only published address information, carry no personal details about you, and offer a clear, permanent way to opt out.

How long we keep it

We keep a record of letters sent, and of any opt-out request, for as long as needed to run the service and to honour opt-outs. Opt-out records are kept permanently so that we can continue to respect your wish not to receive letters.

How to stop receiving letters

Every letter includes an opt-out link. Visiting that link permanently suppresses the property from receiving any further letters through PurchaseSecured. You can also email us and we will action it.

Once a property is opted out, our system will not send it further letters.

Your rights

Under UK data protection law you have the right to:

Contact us

For any privacy request or question, email contact@purchasesecured.com with the subject line "Privacy Request". Please tell us the property address so we can locate the relevant records.

PurchaseSecured is a trading name of Transforming Everyday Decisions Limited, registered in England & Wales (company number 16649859).
This notice was last updated on 4 August 2026.