Report a withdrawal

For agreements on the Compensation Deterrent basis. We'll check whether the Compensation Sum is cleanly claimable.

Before you use this: only report a genuine withdrawal. If the party had a valid reason (mortgage declined, down-valuation, chain break, title defect) and can evidence it, no Compensation Sum is due — say so below and the claim closes fairly.

Agreement ID

The reservation agreement the withdrawal relates to.

Who has withdrawn?

The buyer The seller

The party who is owed the sum — are they an individual or a company?

Private individual Company / business

This decides the recovery route: a business owed the sum can use a regulated small-claims service; a private individual is directed to a fixed-fee small-claims solicitor.

Did they give a reason?

The valid reasons (mortgage, valuation, chain, title) excuse the sum if evidenced.

They provided evidence for the reason (via their conveyancer)

The deadline for them to respond/evidence has expired

Notes (optional)

Useful especially if this needs manual review, or to record why a reason was/wasn't accepted.

Evidence (optional)

Attach any supporting documents (e.g. the conveyancer's confirmation, lender's decline letter, survey). PDF, JPG, PNG, or Word — up to 10 MB each.